Shipping Policy for Gravity Internationals (India)
Effective Date: 04-Sept-2024
1. Shipping Locations:
We ship our products across India. Please ensure that your delivery address is accurate and complete to avoid delays or issues with your order.
2. Shipping Charges:
- Standard Shipping: Shipping charges are calculated based on the total weight of your order and the delivery location. The final shipping cost will be displayed at checkout.
- Free Shipping: We offer free shipping on orders above [insert amount] within India.
3. Delivery Timeframe:
- Standard Shipping: Orders are typically processed within 1-2 business days. Delivery time usually takes 5-7 business days depending on your location.
- Expedited Shipping: If you choose expedited shipping, your order will be delivered within 2-4 business days.
Please note that delivery times are estimates and may vary due to factors beyond our control, such as courier delays or regional holidays.
4. Order Tracking:
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can track your order through our website or the courier service’s website.
5. Shipping Partner:
We have partnered with reputable courier services to ensure that your products are delivered safely and on time. The courier service used will be selected based on your delivery location.
6. Handling Time:
All orders are subject to a handling time of 1-2 business days, during which your order is processed, packed, and handed over to the courier.
7. Address Changes:
If you need to change your shipping address after placing an order, please contact our customer service team as soon as possible. Address changes may not be possible once the order has been dispatched.
8. Delivery Issues:
In the event of any delivery issues, such as lost or damaged parcels, please contact our customer service team immediately. We will work with the courier to resolve the issue promptly.
9. Unsuccessful Deliveries:
If the courier is unable to deliver your order due to an incorrect address, unavailability, or other reasons, they may attempt redelivery or return the package to us. Additional shipping charges may apply for redelivery.
10. International Shipping:
Currently, we only ship within India. For international orders, please check back as we plan to expand our shipping services in the future.
Contact Us:
For any questions or concerns regarding shipping, please contact our customer service team at https://gravityinternationals.com/contact/. We are here to assist you!